Privacy Policy
Last updated: 10 Oct 2025
Effective date: 19 Oct 2025

This Privacy Policy describes the policies of Società Cooperativa Sociale Formazione e Comunione Onlus, Via Vittorio Emanuele 1, Italy/Sicily/Ragusa/Chiaramonte Gulfi 97012, email: comunicazione@coopfoco.org, phone: +39 0932 176 9093, regarding the collection, use, and disclosure of the information we collect when you use our website (https://www.coopfoco.org) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice, and we will publish the updated version on the Service. The new Policy will take effect 180 days after it is published on the Service, and your continued use of the Service after that date will constitute acceptance of the new Policy. We therefore recommend that you review this page periodically.

Information we collect:
We will collect and process the following personal information about you:
Name
Email
Mobile phone number
Payment information

How we use your information:
We will use the information we collect for the following purposes:
User account creation
Payment processing
Customer support
Order management
Site protection

If we wish to use your information for any other purpose, we will ask for your consent and will use the data only after receiving it, and only for the stated purposes, unless otherwise required by law.

Retention of information:
We will retain your personal data for 90 days up to 2 years after account termination, or for as long as necessary to fulfill the purposes for which it was collected as set out in this Policy. We may retain certain data for longer periods for legal obligations or legitimate reasons such as fraud prevention. Anonymous residual or aggregated information may be retained indefinitely.

Your rights:
Depending on applicable law, you may have the right to access, rectify, or erase your data, receive a copy of it, restrict or object to its processing, request data portability, withdraw consent, file a complaint, and exercise other rights provided by law. To exercise these rights, write to comunicazione@coopfoco.org. We will respond in accordance with the law.

You may also opt out of direct marketing communications by writing to comunicazione@coopfoco.org.

If you do not allow the collection or processing of data, or if you withdraw your consent, you may not be able to use some services.

Cookies, etc.:
For information on the use of cookies and your choices regarding them, please refer to our Cookie Policy.

Security:
The security of your data is important to us, and we take reasonable measures to protect it from loss, misuse, or unauthorized alteration. However, we cannot guarantee absolute security, and transmitting data is at your own risk.

Complaints Officer / DPO:
For questions or concerns about data processing, please write to the Complaints Officer of Società Cooperativa Sociale Formazione e Comunione Onlus:

Salvatore Brullo
dg@coopfoco.org
+39 0932 17 69 093
Registered office: Via Vittorio Emanuele 1 – Chiaramonte Gulfi (RG).

We will handle your requests in accordance with the law.